Privacy Policy
Last updated: 7 September 2026
Dryfruit By Kilo ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use this website to browse or buy dry fruits, nuts and seeds, how we use it, and the choices you have.
1. Information We Collect
- Order details: your name, phone number, and delivery address, collected when you place an order.
- Payment information: we never see or store your card, UPI, or bank details. Payments are processed directly by our payment partner, Razorpay, under its own security and privacy standards.
- Usage information: your cart contents and browsing preferences (such as filters and sort order) are kept only in your browser's local storage, on your device, to make repeat visits smoother.
- Communications: if you contact us by WhatsApp or email, we keep that conversation to respond to you and, where relevant, to fulfil your order.
2. How We Use Your Information
- To process and deliver your order, and to contact you about it.
- To respond to questions, complaints, or support requests.
- To improve the site and our catalogue based on what people search for and buy.
- To meet legal, accounting, and tax obligations.
We do not sell your personal information, and we do not use it for third-party advertising.
3. Third-Party Service Providers
We rely on a small number of trusted providers to run this store:
- Razorpay — for secure payment processing.
- Google Firebase — to store order and product records securely.
- Resend — to send us order notification emails.
Each of these providers processes data under its own privacy policy and security practices, and only receives the information it needs to perform its role.
4. Cookies & Local Storage
This site does not use tracking cookies or third-party advertising pixels. It uses your browser's local storage only to remember your cart and, if you choose, your delivery details for a faster checkout next time. You can clear this at any time from your browser settings.
5. Data Security
We take reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access-controlled databases. No method of transmission or storage is completely secure, but we work to protect your data to industry standards.
6. Your Rights
You can ask us to access, correct, or delete the personal information we hold about you, or ask any question about how it's used, by contacting us on WhatsApp or email below.
7. Children's Privacy
This site is not directed at children, and we do not knowingly collect personal information from anyone under 18.
8. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top will always show the latest revision.
9. Contact Us
For any privacy question or request, reach us at info@dryfruitbykilo.com or on WhatsApp at +91 97738 38866.